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Virtual Reference Service Team

Appointed by: Jack Sulzer

Chair: Susan Ware

Membership: Tim Arnold, Paula Contreras, Linda Klimczyk, Amanda Maple, Sara Whildin, Courtney Young

Charge: The Virtual Reference Service (VRS) Team will coordinate the development, implementation, training, and assessment of a virtual reference service across the University Libraries system. VRS is envisioned as an integral component of a suite of onsite and remote user services provided at all campuses and through the LIAS network and seeks to incorporate leading edge technology in providing point-of-need support to the Penn State community.

Deadline/duration: ongoing

Report: VRS Team Charge and VRS Annual Statistics