Penn State University Libraries - Get Help in the Knowledge Commons

Knowledge Commons Help Desk

Library staff available

• Regular hours: 10:00 a.m. –  midnight
• Call 814.863.4547

Services

Library staff available whenever the Knowledge Commons is open for:

• Directional assistance
• Answer questions about assignments and provide referrals to subject specialists to find resources in a wide range of disciplines
• Help users reserve group study rooms
• Lend VGA adapters for Macs and iPads
• Troubleshoot problems with lockers

Reference Help Desk

Librarians and Library Supervisors available to help students find relevant and reliable information for research projects and assignments

• Monday – Thursday; 10:00 a.m. – 5:00 p.m.
  
• Friday; 10:00 a.m. – 12 noon,
  

ITS Lab Consultants (“Blue Team”)
at the Library Help Desk

Help with Library computers, software, and printing.

There are TWO Print Rovers/Lab Consultants to help resolve any problems you may have. Please continue to report any student printer problems to the Commons Desk at 865-5429 for them to complete the online ticket.

Hours:

• Sunday, 10 a.m. – midnight
• Monday – Thursday,  8 a.m. – midnight
• Friday, 8 a.m. – 6 p.m.
• Saturday, 10 a.m. – midnight
  

labconsulting.css.psu.edu

Tech Tutors - NEW!!!

Tech Tutors are ITS Lab Consultants in the purple t-shirts ("Purple Team"). They will be in W122, Group Study Room, Monday – Friday, 11 a.m. – 6 p.m. Appointments are not necessary, it will be on a first-come, first-served basis.

Tech Tutors provide help to students on the technologies for their course assignments, such as Excel, PASS Space, Access, Blogs@psu, PowerPoint, Angel, Photoshop, etc.

For more information, visit the Tech Tutor web site.