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Penn State University Libraries

Information Technology Support Services

ITS Help Desk in the Knowledge commons

W130 Service Desk staff (“Green Team”)

Spring and Fall Hours
  • Monday - Thursday: 8am – 8pm
  • Friday: 8am – 6pm
  • Saturday and Sunday: noon – 8pm
Services
  • computer and mobile hardware assistance
  • on-campus wireless connectivity
  • virus/spyware detection
  • software installation
  • file transfer protocols
  • PASS & UDrive

Signature Station

An Access Account Signature Station is located at the IT Service Desk.

Library Rover

  • Monday thru Thursday: 8am-8pm
  • Friday: 8am-4pm
  • Saturday: 2pm-4pm
  • Sunday: 2pm-6pm

West Pattee and Sidewater Commons

  • Monday thru Thursday: 10am-8pm
  • Friday: 10am-4pm
  • Saturday: 2pm-4pm
  • Sunday: 2pm-6pm