Skip to content
Penn State University Libraries

FAQ: NBC Learn

 

F.A.Q.

 

How do I find the URL for a video?

The Share tool on the Cue Card player allows users to both discover the direct URL and to send it to different online sources. See the Quick Start Guide: NBC Learn for more details.

  1. Click the Share link to open the palette. The URL is available at the bottom. You can click the Copy URL to copy the URL which can be pasted into another document.
  2. To e-mail link, click the Email icon. The tool also includes options for posting the URL to Delicious, Digg, Twitter, Facebook, AIM and other outlets.
  3. Click Copy URL to close the palette.
 

Can I embed a video in a blog post or other Webpage?

You can provide a link to a video, but you cannot embed it as a video player as you can for most YouTube videos. This is due to the DRM (digital rights management) system on NBC Learn.

 
How do I find the URL for a playlist?

Within a playlist, click the envelope icon within the Share area in the far right. This will open a form in which you can e-mail the link to yourself. See the Quick Start Guide: NBC Learn for more details.

 
Why does the video/audio start and stop spontaneously?

In some cases, it may be due to pressing the space bar. This feature facilitates control for users with visual or motion disabilities, but may remain functional even when viewing other portions of the page.

Top
 
What can I do if I can't access the Save or Share window?

If you click the Save button, Share button or any other tool on the NBC Learn Cue Card video player and the player seems "stuck", try reloading the page. For most browsers, this can be done by pressing Shift+Control+R (Windows) or Shift+Command+R (Macintosh).

 
How do I find the play date of a file?

Click the curved arrow in the upper right of the video to "flip" it and see the play date of a video.

 
Can I download videos?

Yes, by clicking the Download button beneath the video. The first time you download a video, you will be asked to install the NBC Learn application.
Note: This requires administrative level access to your computer.

See the Quick Start Guide: NBC Learn for more details.

 
How do I access downloaded video files?

You should be able to access files through the NBC Learn player app much like you can access songs through an application such as iTunes.

 
Can I edit videos down to shorter clips?

The DRM system of NBC Learn blocks normal editing capabilities on videos.

 
Where are the video files that I download?

Downloaded files are packaged in an .nbc format which is designed for the NBC Learn player.

Top