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UFO: Rush Orders
SUPER HAND-CARRY RUSH (something needed overnight or within the week):
  • Search CAT and Create Bib Record:
    If title is already owned and order does not specify 'ok to duplicate', return order to selector.
    If bib record exists, determine vendor and create order.
    If bib record does not exist, smartport record or create MLP and then determine vendor and create order.
  • Determine Vendor:
    Vendor is determined based on availability of item (this is usually determined by phoning the vendor). If order blurb contains the vendor as a sole source, place order with that vendor. Otherwise, check Amazon.com, Barnes & Noble.com, or GOBI (use the YBP19 account and have item drop-shipped if available).
  • Create Order:
    Insert usual order information (#of copies, location, price, fund, holding distribution); and include the work 'RUSH' in the RUSH line, any special instructions to the vendor, specific internal instructions if any, and create a claim segment.
    Order is placed either by email format, phone, or fax.
  • Update bib record:
    A 594 Select List field is inserted to track the order. This includes the purchase order number and fund acronym and is monitored daily. (Example: RUSH|bUP(AQ-XXXX)|cFundAcronym|dDAILY).
  • Upon Arrival:
    Item is 'received' and loaded on order record.
    Bib record is updated and related 594 Select List field is removed.
    Pink receipt flyer is filled out and inserted in item along with a Hand-Carry rush flyer.
    Fast-cat item and hand carry to CatMarking for rush processing.
HAND CARRY RUSH (something needed by a specific date or within two weeks):
Same procedure as above. Item is monitored daily or by known availability date.
If ordered for a course reserve, order is placed with the Penn State Bookstore. If they are unable to obtain, order is placed directly with the publisher or another vendor.
RUSH (no specific target date or needed by greater than two weeks):
Same procedure as above although vendor determination is not as stringent (i.e. phoning vendor for availability). Item is monitored weekly or by known availability date and claimed every two weeks.

 


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U.Ed. LIB 07-140
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