Penn State Libraries : Cataloging : Monographs Team Performance Standards

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Monographs Team Performance Standards

(Working Draft)

Copy Cataloging Standards | Original Cataloging Standards

Truck Count
Variable. Of more importance is oldest date of material waiting to be cataloged. Next year, 2000-2001, we will consider other ways to measure productivity.

Projects
See Projects List for target dates and priorities.

Customer Survey
Further discussion needed.

Turnaround Times
Exceeding a timeframe specified in the table below will cause an Action Plan to be put into practice by team members to reduce the volume of material, beginning with that dated the oldest, within the problem category.

Hand Carry Rush	4 work hours
Rush	3 days
Priority I	1 week
CCL	1 week after receipt from CAST
Surrogates	30 days after receipt from CAST
Priority II Firm orders Innovacq cat as seps Gifts	90 days 90 days 90 days; Education library gift books not included
Referrals	see other standards
MLP	Contingent on type of material and on whether or not original catalogers will be expected to assist with mlp workflow on a regular basis
Maintenance Oops Other	1 week Contingent on type of material

Teamwork
Includes outcome of quality review which we will work on improving from last year and will discuss more at a later date. Teamwork will also encompass the ability to meet or exceed standards and the efforts of each individual within the team to contribute to achieving established goals and standards.

Training
Trainers will be expected to exhibit thorough knowledge of topics and preparedness; effectively present training material; promptly answer questions and provide assistance to trainee(s) in a positive manner; adapt training style and material to trainee(s). Trainee input will be used to assess the quality of training by the trainers.

Diversity
Members will contribute to the improvement of the office environment by creating a pleasant, supportive environment for all staff.

Priorities and Timeframes
The times listed below indicate the amount of time that the original catalogers require to complete the work. These must be integrated into the Monographs Team turn around times either as additional time or as part of the stated time for each category.

Hand Carry Rush	24 hrs after receipt
Rush	2 days
Priority I	2-5 days
CCL	2-5 days
Surrogates Referral completed from surrogate Item requested	2 weeks 2 weeks after receipt of item
Priority II Firm orders Innovacq cat as seps Gifts	30 days 2 weeks 45 days
Referrals from Social Sciences copy catalogers New items Retro items	30 days 45 days

These priorities and timeframes will be used as a self-management tool as well as a resource allocation tool. Suggestions were made to assess backlogs quarterly.

Original Cataloging - Quality
Original catalogers are expected to create records that meet all applicable national standards. Samples will be regularly reviewed to ensure that our records meet the standards required by OCLC and RLIN.

Quality reviews will be conducted in the form of a group review at least semiannually.

NACO/SACO
Original catalogers who have been trained in NACO/SACO will contribute monthly in order to maintain and build skills and knowledge.