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Interlibrary Loan Borrowing

 

Frequently Asked Questions

 


How do I request items from Interlibrary Loan?

Interlibrary Loan supports the research needs of Penn State faculty, staff and students.

Use ILLiad to request books and articles from libraries outside Penn State, articles from print journals not located at your campus and for annexed or items that the "I Want It" does not work in the CAT

To use ILLiad, you will need to authenticate using your Penn State Access Account ID and password.

Interlibrary Loan reserves the right to limit the number of requests processed per day for an individual. We feel it is important to provide quality service to all patrons in need of ILL materials. Prioritizing a large number of requests will enable us to know which requests are most urgently needed.

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Are there other ways to request from Interlibrary Loan?

Use E-ZBorrow to search regional academic catalogs. You need to authenticate with your Penn State Access Account ID and password. When your book arrives at Penn State, you will be notified about pick-up.

You can request from WorldCat and from many databases.

What is an easy way to search Big Ten catalogs?

Use CIC University Libraries (Big Ten) to search one, several or all of the Big Ten catalogs. Requests to borrow the material can be made directly by using the Get it! button. ILL will notify you when the material arrives and is available for pick-up.

 

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How will I be notified and how long does it take?

Patrons are notified by e-mail when their material has arrived. Articles are posted to your ILLiad Account. Books are picked up at your designated pick up location.

Please allow us 1-2 weeks to obtain your material. 90% of requests arrive within this time frame. You can review the status of your request from within ILLiad under view/Modify Outstanding Requests. The status of E-ZBorrow books is within MyLibrary Account.

Delivery time is dependent on the lending libraries ability to supply the material, as well as method of delivery.

 

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Are there any restrictions on use of Interlibrary Loan materials?

Yes, the lending library establishes the due date for the material. There is no standard loan period.

Restrictions on the use of Interlibrary Loan materials are also placed on the material by the lending library. We are obliged to abide by these restrictions. Restrictions may include:

  • In Library Use Only
  • No Copying
  • No Renewals
  • Rare Books Room Use Only

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What is the Interlibrary Loan renewal policy?

You may request a renewal on any Interlibrary Loan material, as long as the "No Renewals" restriction has not been placed on the material by the lending library.

Renewals should be requested before the due date. ILL will submit the renewal request to the lending library on the due date. You will be notified if a renewal has been granted.

As long as the material is not "library use only" you will be able to keep the item until you are notified of the response. If the item is "library use only" it will be kept at the Circulation Desk for your use until a response is received from the lender.

  • Renewals cannot be placed on overdue materials!
  • We are unable to grant second renewals.

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What is the policy on overdue materials or recalled materials?

All Interlibrary Loan material is subject to recall by the lending institution. Recalled items should be returned to the Circulation Desk immediately. Overdue policies go into effect the day the recall is sent to you.

Patrons having overdue ILL material will receive an overdue notice. If the material is not returned after 2 weeks, the item is presumed lost and you will be billed for the replacement cost of the item plus a nonrefundable processing fee. Your Libraries' privileges may also be blocked. Patrons are held responsible for any overdue fees assessed by the lending institution.

If you receive an overdue notice from Interlibrary Loan and have returned the material within the past 3 days, you should disregard the notice.

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How much will this service cost me?

There is no cost for standard Interlibrary Loan service. Patron approval is always sought when special circumstances require the patron to pay for the cost of obtaining an item. Patrons will be assessed fees for late, damaged or lost material.

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Where should I return my Interlibrary Loan material?

All loaned material should be returned to the Circulation Desk or to the library service point where it was picked up on or before the due date.

 

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May I go to other universities to look at materials in their collections?

Penn State University Libraries participates in several arrangements which allow this type of activity.

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What should I do if I think the libraries should purchase a particular book?

If you want to recommend a book or other material for purchase, or if you have questions about the collections, you may contact any of our Collection Development Specialists.

You can also email your suggestion to BUYBOOKS@psulias.psu.edu.

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Last updated:9/07
© 2001, The Pennsylvania State University. All rights reserved.
U. Ed. LIB 03-161

 

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