Skip to content
Penn State University Libraries

Web Accessibility Summary and Plan

Contact

  • Adaptive Technology and Services
  • 113 Pattee Library, west
    University Park, PA 16802
  • Phone: 814-865-0284
 

2014 Summary

October, 2014

The Libraries strive to provide effortless access to the University Libraries’ onlineresources for students; faculty; staff; visitors; and the general public regardless ofdisability, and to foster ownership of accessibility across the Libraries webcommunity, building accessibility into the Libraries’ web site and applications. Our ongoing accessibility efforts are outlined below.

Libraries' Website

The Libraries, continues to use HiSoftware Compliance Sherifffor our automated scanning and works with the ITS Assistive Technology Specialiston manual reviews of Libraries web pages, content and applications using JAWs andother screen reading software. The CMS Development Team continues to beresponsible for accessible development of the templates and components within theAdobe Content Management System. The team is on a weekly development cycle. Allnew code development goes through a quality assurance (QA) process, which includes automated and manual accessibility testing.

As of July, 2014, the ITS Assistive Technology Specialist is a formal member of theLibraries QA Testing Team and is responsible for testing weekly code releases. TheLibraries Web and Accessibility Specialist is responsible for web content oversightand works with CMS authors and web reps to interpret the results of bi-weeklyaccessibility scans and ensures that new and existing web content continues to beaccessible.

We have continued to focus our efforts on web assets as well, including ongoing training of our authors on best practices in creating accessible documents and multimedia. The ITS Assistive Technology Specialist holds monthly accessibilityoffice hours in the Libraries to assist in ongoing manual testing of web pages,applications and development projects.   

Adaptive/Accessibility Interest Group (A2IG)

The Adaptive/Accessibility Interest Group was formed in 2012 and is made up offaculty and staff from across the Libraries who have an interest in accessibilityissues. In 2014, A2IG became an official Libraries Working Group charged by theHead of Access Services as a forum for discussion and questions and a bodyresponsible for making recommendations for programs, policies and processesrelated to accessibility in the Libraries.  

Communications

The Libraries is kept informed of accessibility efforts and the importance ofaccessibility via the weekly employee newsletter, Libraries-wide emails,presentations at monthly Tech Updates and regular reports.

Libraries’ Accessibility Activities

The Libraries hosted the following meetings,webinars and presentations:

  • Monthly Web Liaisons, broadcast to campuses

  • Monthly ATI Committee Meetings

  • Accessibility Team Presentations:

    • “Creating Accessible Web Content,” University-wide presentation

    • Accessibility updates at monthly Libraries-wide tech updates -(University Park and broadcast
      to all campuses)
    • Accessibility updates at CMS author forums  - (University Park and broadcast to all campuses)
       
  • Accessibility Training

  • Author Training – 18 sessions for 30 faculty/staff

  • Publisher Training – 10 sessions for 15 faculty/staff

  • Creating Accessible Microsoft Word and Power Points – 2 sessions for 25 faculty/staff

  • A2IG Sponsored Programs

    • Summer academy for students who are blind and visually impaired, July, 2014.
      Three librarians from A2IG gave a library orientation to 20 blind and visually impaired high school students who are transitioning to college.

    • Discovery Day Program & Poster, March, 2014

Libraries’ Staff Participation:

  • Members of the Board of Penn State Web Conference 2014 (Co-Chair Accessibility/Usability Track)

  • Attendees – Penn State Web Conference,  June 2014

  • Featured speakers included:
    • Tony Olivero, Web Accessibility Lead/Web Accessibility Consultant, Humana, Inc.
    • Elle Waters, Senior Accessibility Strategist, Simply Accessible
    • Jeff Singleton, Senior Accessibility Consultant, HiSoftware
       
  • Members of the Board of Penn State Web Conference 2015 (Co-Chair Accessibility/Usability Track)

 


 

 

2013 Summary

The Libraries strive to provide effortless access to the University Libraries’ online resources for students; faculty; staff; visitors; and the general public regardless of disability, and to foster ownership of accessibility across the Libraries web community, building accessibilityinto the Libraries’ web site and applications. Our ongoing accessibility efforts are outlined below.

Libraries' Web Site

The Libraries continues to use HiSoftware Compliance Sheriff for our automated scanning and works with the ITS Assistive Technology Specialist on manual reviews of Libraries web pages, content and applications using JAWs and other screen reading software. The CMS Development Team continues to be responsible for accessible development of the templates and components within the Adobe Content Management System. The team is on a weekly development cycle. All new code development goes through a quality assurance process which includes automated and manual accessibility testing.  The Libraries has recently created a new Web and Accessibility Specialist position as part of its ongoing accessibility efforts.  The Web and Accessibility Specialist is responsible for web content oversight and works with CMS authors and web reps to interpret the results of accessibility scans and to ensure that new and existing web content continues to be accessible. Beginning in October, the ITS Assistive Technology Specialist will be holding monthly "accessibility office hours" in the Libraries to assist in ongoing manual testing of web pages, applications and development projects.

Adaptive/Accessibility Interest Group (A2IG)

The Adaptive/Accessibility Interest Group is made up of faculty and staff from across the Libraries who have an interest in accessibilityissues.  The group was formed in 2012 as a forum for discussion and questions and meets monthly to make recommendations for programs, policies and processes related to accessibility in the Libraries. 

 

Communications

The Libraries is kept informed of accessibility efforts and the importance of accessibility via the weekly employee newsletter, LFO Forensics, Libraries-wide emails, presentations at monthly Tech Updates and regular reports.

Libraries’ Accessibility Activities

The Libraries hosted the following meetings, webinars and presentations:

  • Monthly Web Liaisons, broadcast to campuses
  • Monthly ATI Committee Meetings
  • Accessibility Team Presentations:
    • Accessibility updates at monthly Libraries-wide tech updates - (University Park and broadcast to all campuses)
    • Accessibility updates at monthly author forums  - (University Park and broadcast to all campuses)
    • Libraries Faculty Organization Forensic, "Accessibility: what everyone in the library needs to know", February, 2013

Libraries’ Staff Participation:

  • Members of the Board of Penn State Web Conference 2013 (Co-Chair Accessibility Track)
  • Attendees – Penn State Web Conference, June 2013
  • Featured speakers included:
    • Matt May, Accessibility Evangelist, Adobe, Inc.
    • Glenda Sims, Senior Accessibility Consultant, Deque Systems, Inc.
    • Angela Hooker, Senior Accessibility Consultant, Cascades Technologies, Inc.
    • Jeff Singleton, Senior Accessibility Consultant, HiSoftware
  • Members of the Board of Penn State Web Conference 2014 (Co-Chair Accessibility Track)

 


 

 

2012 Summary

December, 2011. Rev 7, 4.12.12

Mission:

Creating and maintaining an accessible web site is an ongoing Libraries priority and responsibility. Our goal is:

  • To provide effortless access for all students; faculty; staff; visitors; and the general public to the University Libraries’ online resources.
  • To foster ownership of accessibility across the Libraries web community to ensure that accessibility is designed into the Library web site, rather than addressed in a reactive manner for individualized accommodations.

 



Determining Accessibility Issues

Audit:

The original audit was conducted centrally by AIT committee members using HiSoftware’s Compliance Sheriff. The audit was done on the top 250 pages of the Libraries web site.

Automated Checking:

The Libraries are using two tools for automated accessibility checking of our web pages (both template and content). The SiteImprove/SiteCheck service has been in place since remediation began in August 2011. In February, 2012, when the University purchased the license to HiSoftware Compliance Sheriff, the Libraries began using the University-wide validation tool to be consistent with the remainder of the University’s Budget Executive units. HiSoftware’s Compliance Sheriff will check Web sites for WCAG 2.0 AA compliance, as well as accessibility of content such as PDF’s and Microsoft office files.

Manual Checking - Assistive Technology:

In addition to our automated checking, we employ an Assistive Technology Expert, who does regular, manual reviews of our pages and content using JAWs. Based on Google Analytics, the most visited pages and assets are checked first.

Top


Libraries Web Accessibility Team

  • Web Liaison/Project Manager
  • Web Accessibility and Content Specialist
  • Web Accessibility and Content Assistants (part-time)
  • Assistive Technology Specialist
  • CMS Development Team
  • Author Expert Team (AET)
  • Technology Trainer
Top


Remediation Plan

Code:

The CMS Development Team will correct any accessibility issues that occur in the web site templates or components that authors use to add content to their pages. Content authors need to be concerned only with making sure the content they create is accessible. Where code causing accessibility issues is written by Adobe CQ and cannot be accessed by the developers, the Development Team will work with Adobe to correct these issues.

Content:

The Web Accessibility team will perform most of the content remediation. After author accessibility training begins in April, trained authors will take over page remediation on those pages for which they are responsible.

Assets:

The Libraries web pages include a number of assets including word, pdf, excel, powerpoint and video files. All of the assets will be made accessible or will be made available in alternate format by request.

Top


LionSearch

The Libraries is working closely with Serials Solutions to determine accessibility concerns of LionSearch (Summon). Summon is on a 2-week development cycle, and the Libraries will work with the Assistive Technology Expert and provide feedback to Serials Solutions to ensure this product meets the WCAG 2.0 AA guidelines.


Timeline

September, 2011

  • Implement SiteCheck
  • Full site inventory

October, 2011

  • Communication -Web Steering, Administration, Libraries at large

November, 2011

  • First round accessibility issues to Summon

January, 2012

  • Hire Web Accessibility and Content Specialist
  • Develop step by step review and remediation process - page groups
  • Meet with AET on template, code updates testing plan
  • Determine reasonable accommodation policy, guidelines and workflow
  • Determine exceptions policy and workflow

February, 2012

  • Second Round accessibility issues to Summon
  • Finalize Libraries Training Plan
  • Draft author/publisher policy (CMS Team)
  • Captioning and transcription plan for audio, video. Flash
  • Communication to CMS Authors on plan, reports, new accessibility guidelines, training

March

  • Third round accessibility issues to Summon
  • Develop Asset Remediation Plan
  • Implement Captioning and transcription plan for audio, video. Flash

April, 2012

  • Begin Training
  • Implement Asset remediation plan

June, 2012

  • All pages compliant (goal)

July, 2012

  • Implement revised author /publisher policy

October, 2012

  • Final compliance of Phase 1 achieved.
  • Begin Phase 2

TBD

  • Implement CQ5.5
Top


Web Accessibility Training Plan

Libraries Training for CQ5 Authors and Publishers

Author Training including:

  1. Top 6 blockers
  2. Multimedia Training
  3. Best Practices
  4. Formats: In-class training, Tech tips, Author emails, Interview (Libraries Newsletter)
  5. Publisher Training (Certification) -Integrated with University-wide training


Accessibility Training University-wide

Libraries faculty and staff are encouraged to participate in numerous trainings being provided to the University community on web accessibility, creation of accessible information; captioning, and plans for strategies to meet the Policy AD-69.

Top


Communications Plan

  • Administration:
    Monthly reporting to ITCC (joint proposal between I-Tech and Web Steer), Library Managament Council and Library Faculty Organization
  • Web Steering Committee (sponsor of accessibility plan):
    Bi-weekly reports (at each meeting - add to minutes).
  • CMS Authors/Publishers:
    Monthly updates for authors at Author forums and bi-weekly email updates.
  • Libraries:
    Monthy report via Interview newsletter, monthly Tech updates, Weekly Accessibility Tech Tips via Libraries’ newsletter.
  • University:
    Monthly reports atWeb Liaison meetings, bi-weekly AIT meetings and weekly Web Conference meetings.
Top


Collaborative Efforts:

Adobe

The Penn State University Libraries is working closely with the Adobe CQ5 development team on a number of development issues surrounding accessibility. (see Adobe Success Story )

  1. Components - forcing accessibility of components (force alt tags, required fields for tables, etc)
  2. Workflow - incorporate accessibility into workflow. All pages must be accessible before they can be activated
  3. Compliance Check - integrate HiSoftware’s API into Adobe CQ workflow for integrated compliance checking on a page by page basis.
Serials Solutions Summon

Summon is on a 2-week development cycle. After each bi-weekly release, the The Penn State University Libraries team reviews the Summon interface and does automated and manual checks on the search interface. The results are sent to the Summon developers to incorporate into their next development cycle.

SiteImprove/SiteCheck

The Penn State University Libraries worked closely with Site Improve on their beta release of the WCAG 2.0 Web Governance Suite, including testing and feedback.

(see Press Release )

HiSoftware Compliance Sheriff

The University Libraries is working to coordinate a collaboration between HiSoftware and Adobe to incorporate the HiSoftware API into the Adobe CQ5 procut workflow for in-page accessibility checking at the content author level.

Top


Libraries Innovation Microgrant

In October, 2011, three web developers in I-Tech received a Libraries Innovation Microgrant for a “Screen Reader’s Guide to Navigating Online Library Resources”. The purpose of this project is to create a more welcoming online environment for our users with disabilities. We will produce context appropriate tip sheets for navigating and using key resources with screen readers. These guides will be discoverable by screen readers on entry points to key resources. Creating a Screen Reader’s Guide will allow users to independently and more easily navigate the Libraries’ web site as well as our third party tools such as database aggregators, e-journals, library software applications, etc. Prototyping of database guides was done through a Bednar internship in 2004. This project will continue that work and bring it into production. At the conclusion of the project, we’d like to collaborate and benchmark with other universities on this initiative.

Project Update - 6/21/12
The screen reader user guides are now live! They are linked from the following places:Adapative Technologies site - from the assistive technologies page:http://www.libraries.psu.edu/psul/adaptivetechnologies/technology.html#userguidesResearch Guides page:http://www.libraries.psu.edu/psul/researchguides.html#NDatabases A-Z page:http://www.libraries.psu.edu/psul/databases.htmlWe are also working to embed the links in the actual description of these databases as well.Testing of the guides is ongoing.
Top


Libraries’ Accessibility Activities:

  • Host Monthly Web Liaisons, broadcast to campuses
  • Host bi-weekly AIT Committee Meetings
  • Accessibility updates at monthly Libraries-wide tech updates - (University Park and broadcast to all campuses)
  • Accessibility updates at monthly author forums - (University Park and broadcast to all campuses)
  • Board and attendees of Penn State Web Conference 2011
  • Board and attendees of Penn State Web Conference 2012
  • Hosted Online Accessibility Summit for university-wide audience - September, 2011
  • Senate Committee on Libraries, Information Systems, and Technology - January, 2012
  • Serving Deaf Patrons in the Library (Webinar) - February, 2012
  • Making the Libraries’ Web Site More Accessible, Presentation - April, 2012
  • Penn State Web Conference, June 2012 - Accessibility Track
  • Tony Olivero Presentation - The Importance of Web Accessibility - Screen Reader Demo - June, 2012
  • Serving Blind and Visually Impaired Patrons at the Library, Webinar - June, 2012
Top