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Penn State University Libraries


Chad Joyce
Manager, Knowledge Commons
IT Service Desk
W130 Pattee Library
University Park, PA 16802

Information Technology Support Services

ITS Help Desk in the Knowledge commons

W130 Service Desk staff
(“Green Team”)

  • computer and mobile hardware assistance
  • on-campus wireless connectivity
  • virus/spyware detection
  • software installation
  • file transfer protocols
  • PASS & UDrive

Signature Station

An Access Account Signature Station is located at the IT Service Desk, and in the Sidewater Commons.